accessibility statement

Last updated: 26 July 2026

We want anyone to be able to find out what we do and send us an enquiry, whatever device they use and however they use it. This page says what we have aimed at, what we have actually done, where we know we fall short, and how to tell us if you hit a barrier.

The standard we are aiming at

We are working to WCAG 2.2 Level AA. We are not a public sector body, so the public sector accessibility regulations do not apply to us — we have chosen this standard because it is the right one, and because the Equality Act 2010 requires us to make reasonable adjustments for disabled people either way.

We believe the site meets Level AA, but that assessment is our own. It has not been audited by anyone independent of us.

What we have done

• Every page works from the keyboard alone. Focus order follows the reading order, focus is always visible, and nothing traps it. A "skip to content" link is the first thing focus reaches.
• Semantic structure, not styled div soup. Each page has one h1 and a properly nested heading order, real landmarks (header, navigation, main, footer), and lists marked up as lists — so a screen reader can jump around rather than read from the top every time.
• Colour contrast is measured, not eyeballed. Body text and interface text meet or beat the 4.5:1 ratio Level AA asks for, and large display type meets 3:1. The pale stone colour is used only for rules and large type, never for body text on paper, because it does not pass there.
• Colour is never the only signal. Links carry an underline, errors carry text, and required fields say so in words.
• The enquiry form is properly labelled. Every field has a visible label tied to it, hint text is announced with the field, and validation errors are announced, listed in text, and focus moves to the first field that needs fixing. Nothing depends on placeholder text.
• Reduced motion is honoured. If your system asks for reduced motion, the smooth-scrolling script does not load at all and every animation resolves straight to its finished state. No content is only reachable by animating.
• The drawings are decoration and are treated as such. They are painted with CSS rather than inserted as images, so no assistive technology announces them, and nothing they show is information you would miss without them.
• Nothing flashes, moves on its own, or auto-plays. No carousels, no marquees, no parallax, no pop-ups over the content you are reading.
• Text can be resized. Type is set in relative units, and the layout holds together zoomed to 200% and at 320px wide without content being lost or requiring you to scroll sideways.
• Touch targets are large enough to hit comfortably, and nothing requires a drag, a pinch or a precise gesture.
• The cookie banner is keyboard reachable and rejectable in one click, with the reject control given the same weight as accept.

Where we know we fall short

We would rather tell you than let you find out.

• The menu strip on the home page moves sideways as you scroll on larger screens. All of its content is present in the page in reading order, and with reduced motion enabled it becomes a plain vertical list — but on a large screen without that setting, it is a scroll-driven pattern, and scroll-driven patterns suit some people less than others.
• We have not tested with every combination of screen reader and browser. Our testing has been keyboard, zoom, reduced motion, and automated checks of the accessibility tree. If something reads wrongly in the software you use, we will not know until you tell us.
• No independent audit yet. We intend to have one.
• PDFs and documents. We do not publish any today. If we ever send you one and it is not accessible, ask and we will give you the same information in another format.

Getting the information another way

If any part of this site does not work for you, you do not have to use it. Email milly@woldcoffee.co.uk or ring 07494 893379 and we will answer questions, take an enquiry, send a menu or give a price over the phone or in whatever format suits you — large print and plain text included.

Reporting a barrier

Tell us what happened, the page you were on, and the browser or assistive technology you were using if you know it. Email milly@woldcoffee.co.uk.

We will acknowledge within two working days, tell you whether we can fix it and when, and give you the information you were after in the meantime.

If you are not happy with how we respond, the Equality Advisory and Support Service can advise you: equalityadvisoryservice.com, freephone 0808 800 0082.

How this statement was prepared

Prepared on 26 July 2026 by the team that built the site, based on keyboard and zoom testing, automated accessibility-tree checks of every page, and a manual review against the WCAG 2.2 Level AA success criteria. It will be reviewed when the site changes materially.